Returns & Exchanges

At Chester, OH, we strive to ensure your home is filled with pieces you love, offering a 30-day window for returns on most furniture and decor items. If your selection doesn't perfectly suit your space, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our Chester, OH customer service team via email or phone to provide your order number and the reason for your return.

• 2.
  Prepare the Item

  Carefully repackage your home goods in their original shipping boxes, ensuring all hardware, assembly instructions, and protective padding are included.

• 3.
  Schedule a Pickup or Drop-off

  Affix the provided prepaid shipping label to the package and drop it at a designated carrier location, or schedule a freight pickup for oversized furniture items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item to confirm it is in original condition, your refund will be processed to your original payment method within 5-7 business days.